Our team of web developers can custom design sites for any size corporation. We have a full staff of web developers and graphic artists on hand. Simple web site design to extensive E-Commerce web applications.

Web Site Maintenance
The most common problem with web sites is keeping the content fresh and up-to-date. Tecpeople Co. has an unparalleled reputation for maintaining the smallest web sites to some more time-sensitive sites such as Mainline Today Magazine.

Our procedure is to accept updates in the manner which is most convenient for the customer. This includes methods such as e-mail, regular mail, Fed-Ex, fax, streaming data, or face-to-face meetings.

Updates should not be a burden to your company. Tecpeople Co. has found that using content from your existing publications such as newsletters, press releases, and product updates can be an effective way to keep your Web site current and your customers informed.

Custom Graphic Design
Our professional graphic artists can design custom interfaces for your web site. Expert knowledge of tools including Adobe Photoshop, Adobe Illustrator, Adobe Pagemaker, Studio Pro, and QuarkXpress.


Flash Design
According to Macromedia the makers of flash...
"Macromedia Flash is the key to designing and delivering low-bandwidth animations, presentations, and Web sites. It offers scripting capabilities and server-side connectivity for creating engaging applications, Web interfaces, and training courses.

If you don't have the flash plug in you can download it here.



Web Site Redesign
As the Web moves out if its infancy, it's beginning to feel growing pains. Suddenly that first-generation site just isn't up to snuff - it's time for a redesign.

Sometimes a site needs only a face lift. Just a few new graphics, toss in some sparkle, such as rollovers or animation, and that's enough. But considering how fast things become outdated on the Web, most of time the site needs a complete structural overhaul.

One of the beauties, and the curses, of a Web site is that it's perpetually updateable. You can build it as you go, dropping in content and adding sections as needed. Unfortunately, this can lead to sprawling, unnavigable sites. Not only must your site clear these organizational hurdles, but to stay competitive, it needs to keep up with the Joneses - which isn't easy, considering that the very nature of the Web is always changing.

Whether you need a simple cosmetic change or a from-the-ground-up overhaul, Tecpeople Co. is up to the challenge!



Internet Commerce (E-commerce)
ProWebStore

Prowebstore is a full-service provider of e-commerce solutions for small to medium sized merchants. Unlike the myriad of service providers that provide pieced-together solutions from multiple third parties, Prowebstore has developed and implemented all of the critical service components under one roof. The result is a finely tuned, tightly integrated solution supported by a single customer care facility that is open 24 hours a day, seven days a week. With Prowebstore there is no finger pointing - we take full responsibility for ensuring the deployment of the online store. If a merchant requires customization, our applications development group is available to meet any unique requirements.

Prowebstore is deliberately simple. It was designed to allow non-technical merchants to build, manage and promote products or services online. Everything you'll need is here: Merchandise Presentation, Discounts & Promotions, Reporting, Order Management and Transaction Processing. Merchandise Presentation

Your online store can feature six separate departments. Each department can contain any number of products. To build an online catalog you just simply add the text and graphics. Pricing changes and the uploading of new images can be accomplished in minutes.

Discounts & Promotions
Prowebstore's automated cross-selling feature can be a real bonus for business. Imagine the possibilities - its like having a sales staff that always up-sells. With Prowebstore you'll be able to quickly add and remove discounts as well. And now, with the sophistication inherent in e-commerce, you can encourage customer retention by treating your valued customers to electronic coupons.

Auction Manager
Manage your own online auctions. Prowebstore now provides online merchants with the ability to set up and manage their own online auctions. The auction manager utilizes Prowebstore's existing powerful product catalog so merchants can let customers bid on products already displayed in their store or new ones designated for auction only.

Personalized Promotions
Prowebstore provides the ability to target promotions to a specific customer set that you define. By using this feature you can reward repeat customers, customers that have purchased a specific product, customers in a specific geography or choose from a complete menu of options.

Reporting
Information is a business's most valuable asset. That's why Prowebstore tirelessly minds your store - carefully tracking customers and their behavior. You'll be able to view sales for any given time period by department, product, etc. and monitor traffic through your store to determine which department is the busiest. Order information can be accessed by customer name, date or product, enabling you to provide first-rate customer service.

Order Management
Every order is stored in a highly secure database. With Prowebstore's order management system, the merchant has full control of every order placed in the online store. Used in conjunction with the Reporting module, your order tracking ability ensures the highest quality of customer service.

Store Operation:


Search the catalog by description, product name, SKU, category, sub-category.
Sort your catalog's categories, product listing, or SKU's in any order you specify.
Show search results and product's location in catalog.
View shopping cart at any time. ProWebStore continuously displays a shopping cart button that has a list of items in it well as an estimated price.
Orders are confirmed via e-mail.
Ability to close and open the store at anytime.
HTML header and footer editor, store page creator/editor, & store templates.
Customize store pages

Billing & Payment Options

Accept all major credit cards, store cards & purchase orders
Support for real-time credit card processing.
Secure Socket Layer enabled throughout the purchase process.
Encrypted customer billing information.
Shipping calculations based on flat rate, order amount, or order weight.
Compatible with other payment processors
Customizable tax calculations.
PayPal (recommended)

Promotions:

Place individual products on sale including start and end sale dates.
Discount coupons with electronic codes
Volume discounts
Feature products
Cross promotional capabilities
Personalized promotions targeted at specific customer attributes.
Designate a product(s) as an Impulse Item. Impulse items are rotated on the Shopping Basket page to encourage impulse buys.

Order Management

View orders by order number, invoice number, date range, credit card number or customer information.
View and manage pending orders by status (ordered, transmitted, fulfilled, back ordered, returned, cancelled, etc).
E-mail order notification

Product Management

Associate products with multiple categories or sub-categories.
Designate product or products as a Featured Product to be highlighted on your home page.

Inventory Management

Products in your catalog are marked, as "Coming Soon" when inventory reaches zero or the product does not have a SKU assigned.
Inventory reports.

Customer Management:

Customer order history accessible to both the merchant and customer with Personalization; merchant only without personalization
Customer profiles are saved.
Personalization module provides customer access to online order history and order tracking.

Advanced Reporting Capabilities:

View your product sales by date range and reporting category.
View your top customers by total dollars spent or by orders placed.
View number of new customer orders vs. returning customer orders.
Export your orders database for custom reporting using applications like Excel and Access.
Additional exports available: customer email address.

Powerful Merchandising Tools:
ProWebStore™ provides powerful merchandising capabilities that can be implemented with the click of a button. With ProWebStore you can configure sale pricing, volume discounts, two for one offers and showcase items. The flexible merchandising features of ProWebStore allow you to cross promote products or create incentives for slow moving merchandise; you can even create electronic coupons.

Electronic coupons can act as a shopper incentive as well as rewards for existing customers - which encourages return shopping They are also a powerful means of driving traffic to your online store. In addition, using various coupon codes in your traditional advertisement campaign can help determine which placements are most effective. An electronic coupon is simply a code you devise, e.g.: "Promo1". ProWebStore's check out screen has a field for shoppers to enter the code and thus receive the associate discount or promotion. It's that easy!

ProWebStore's merchandising capabilities allow you to set several parameters for your promotion:

valid dates
minimum purchase requirements
percentage or dollar discount amount
buy one get one free
buy item A get item B at half price
limit the number of coupons redeemed
and much, much more

Finding out exactly what's happening in your store is easy to do. ProWebStore™ maintains a database of all orders taken by your online store. A flexible search interface allows you to search for and display orders by several parameters: Ship-to, Bill-to, Customer Name, E-mail, Credit Card number, Order number and Date. The search results can be further sorted and are displayed in a simple list. This list contains a link for each order to allow you to directly access the original detailed invoice. Top-notch customer service is simple and fast. An "Order Status" field allows you to access specific orders and updates the order's status. Status options are: Ordered, Transmitted, Back Ordered, Fulfilled-Partial, Fulfilled, Returned-Partial, Returned, Canceled and Process Hold.

An "Order Tracking" field is used to enter the shippers tracking number and to send e-mail notifications to the customer. This email can even include the shippers tracking management URL

Reporting Features
Monitoring your online investment can sometimes be a difficult task. Compiling reports, tracking inventory and other data management tasks can be time consuming and tedious. ProWebStore's Reporting features take the drudgery out of these critical tasks. Several standard reports can be accessed instantly: Sales by SKU within a designated time frame, Sales by Geography, Sales Summary, Customer, Top 10 Customers and Inventory SKU's.

Inventory control of your store is completely automated. As items are sold, ProWebStore deducts products from the quantity in stock. Inventory Control Reports quickly show stock status.

Just like a personalized shopper at a high-end department store, ProWebStore™ deftly captures the precious data needed to build personalized profiles of your customers. For example, say Mr. Buyer visits your store and makes a purchase. As a means of rewarding Mr. Buyer for his business, you present Mr. Buyer with a personalized message the next time he visits your store. This message (created by you) can be a simple greeting, a special discount or both. Only the customers that meet the criteria that you create will be able to see this greeting. In addition, you can also send thank-you e-mail with a special discount code. You continue this promotion/purchase dialogue by offering products tailored to the specific interests to Mr. Buyer. Mr. Buyer likes this. You're saving him time and money.

The Personalized Promotions Module includes the use of a powerful e-mail server and e-mail list management features. You set the reward and target promotion parameters and the text of the e-mail through the easy-to-use ProWebStore point and click interface.